ResMed has launched its automated ResMed ReSupply solution for all US home medical equipment (HME) providers. The program is designed to increase sleep apnea patients’ long-term therapy adherence and improve patient satisfaction, according to the company.
According to ResMed, patients enrolled in an automated resupply program are 50% less likely to stop their positive airway pressure therapy within the first year.
ResMed’s ReSupply program automates enrollment as patients meet compliance requirements and allows patients to participate via text, email, live call, or a web/mobile-based patient portal.
HMEs are able to manage all their patients’ resupply needs from a single comprehensive dashboard so they can quickly identify, prioritize and assign tasks, the company says.
“PAP is a lifelong commitment, so it’s important that we help support our patients’ therapy for the long term. ResMed ReSupply helps us do just that,” said Kera Tennyson, a PAP location manager at Advanced Medical Solutions in Ann Arbor, Mich.
“Automating the resupply process is critical to maximize patients’ success on therapy, as well as HMEs’ business efficiency,” said Raj Sodhi, ResMed’s SaaS president. “With Brightree offering an automated resupply solution for its HME customers, and ResMed now launching one for non-Brightree customers, HMEs using any billing platform can all enjoy the benefits of an easily managed resupply program.”
ResMed will have demonstrations the Resupply programs at Medtrade Spring in Las Vegas from April 16 to 18, 2019. (ResMed Booth #527; Brightree Booth #317.)