In addition to reviews written by users, the Yelp pages for many hospitals now include government information about doctors’ communication skills, room noise levels, and emergency room wait times.
Yelp lists the data in the upper-right corner of each profile and has added a similar box to nursing home and dialysis center pages, with stats on numbers of beds and patient survivorship.
The information comes from research by ProPublica, a non-profit public interest group, and is based on patient surveys and data from the Centers for Medicare and Medicaid Services.
“We’re taking data that otherwise might live in some government pdf that’s hard to find and we’re putting it in a context where it makes sense for people who may be in the middle of making critical decisions,” Yelp policy vice president Luther Lowe told the Washington Post.
Yelp Adds ER Wait Times to Hospital Review Pages
